The Mueller neighborhood in East Austin on Oct. 7, 2023. JOHN JORDAN/ THE TEXAS TRIBUNE
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After years of lax enforcement and rampant noncompliance, Austin is moving to force short-term rentals to either get licensed or disappear from platforms like Airbnb and Vrbo.

City officials estimate the vast majority of current short-term rentals, defined as units rented for less than a month, are operating without licenses, despite a 2016 ordinance requiring them. In response, the Austin City Council approved new regulations in September 2025, ordering city-issued license numbers to be displayed on listings by July 2026. It’s another step in implementing new rules following a decade of lost court cases and repeated attempts to pass effective laws. The crackdown is designed to protect neighbors, preserve Austin’s housing market and ensure the city cashes in on hotel occupancy taxes that have long gone unpaid.

Short-term rental (STR) operators have largely supported the changes, saying years of inconsistent enforcement have hurt the industry’s reputation among neighbors and customers. But that history of weak implementation, coupled with a cumbersome rollout of a new licensing platform intended to streamline the application process, have left some operators skeptical that the new rules will improve compliance.

“Cool, they’re doing these things, but we still don’t even know how effectively they’ll — or if they’ll even be — implemented,” said Blake Anthony Carter, owner of the Austin-based short-term rental business Cribs Realty Group.

Carter said, historically, implementation of the licensing requirement has been “lackadaisical,” and that city leaders have much to prove with the rollout of these new rules.

Last fall, the Austin City Council approved a series of new short-term rental regulations, several of which took effect in October. Among them was a cap on STRs in mixed-use sites, limiting operators to either one unit or 25% of the residential units, whichever is higher. For multifamily residential sites, council members limited operators to no more than 10% of units, and at single-family properties, operators can run only two STRs per site.

The rules that took effect in October also require operators to promptly respond to complaints and maintain a local contact in Central Texas. Additionally, licences are now valid for two years instead of one.

As a final step, short-term rental platforms will include a license display field for each active listing and remove unlicensed ones upon the city’s request.

“The city will have the ability to request that unlicensed advertisements be what we call ‘delisted’ from the platform website, until such time they gain a license,” said Daniel Word, the assistant director of the Austin Development Services Department.

Word said the regulations were updated to streamline the licensing process and improve compliance. He added they should also help ensure the city collects hotel occupancy taxes, which has been required for short-term rentals since April 2025.

Under prior regulations, some unlicensed operators avoided paying the hotel occupancy taxes, a valuable revenue stream for Austin’s tourism, preservation and cultural arts. The new licensing rules should allow the city to better track who has not paid.

Visit Austin President Tom Noonan said collecting the taxes from STRs is particularly important now, as hotel occupancy is down due to the Austin Convention Center redevelopment.

“With this temporary decline, the [hotel occupancy tax] collections captured from STRs have been vital in helping make up that difference and maintaining stability for these community programs,” Noonan said.

Convoluted and cumbersome

To get ready for the new rules, the city is working to overhaul how the city issues and renews licenses, a process Word acknowledged is convoluted. He said the city approved a contract in November with a vendor to create an application that would streamline the process.

“It should improve the customer experience dramatically,” he said.

But, he said, the platform won’t be available until “late spring,” just weeks before the July 1 deadline.

Ahead of the deadline, Carter has been helping disoriented STR operators apply for licensing in the current system, a process he called “so cumbersome, so difficult [and] hard to understand.”

“I have so much empathy for the folks who are trying to figure this out, who aren’t filing permits constantly. It’s difficult,” he said.

Carter said he supports regulations that limit how many properties an operator can own in a neighborhood, arguing it helps preserve the industry’s reputation and long-term viability.

“I know Airbnb has taken a lot of steps to try to improve the quality of the properties that are listed on their platforms,” he said. “I think that’ll continue to happen as reputation matters more and more.”

‘A frenzy of folks freaking out’

Additionally, the rules may lead to fewer casual operators renting out their spaces for extra income now that the licensing fees and taxes are becoming unavoidable, said Sylvie McCracken, a short-term rental property manager.

“We’ve been paying taxes, as we are supposed to be doing for years,” McCracken said. “Thousands of dollars … and then our counterparts, a lot of times, are paying $0.”

“We’re definitely seeing a frenzy of folks freaking out, going, ‘I already was struggling to make the numbers work. I’m going to go ahead and bounce,’” she said.

McCracken said if the regulations are successful, it could reshape Austin’s short-term rental market.

“I think it’s going to benefit everyone,” she said. “This is a real business, and you really need to treat it that way.”

Sam Stark is Austin Current's government reporter. He has been reporting in Austin for several years, most recently as a broadcast reporter at KXAN.